FAQ
This page contains answers to Frequently Asked Questions related to SIGEYI products.
How long is warranty on SIGEYI power meters?
- From the date of sale, SIGEYI provides a two-year warranty that covers damage caused by non-human factors.
- Disassembling the SIGEYI Power Meter is regarded as abandoning the warranty.
- Production damage caused by improper install or use is not covered by the warranty.
How long will delivery take?
7-14 days by UPS/FedEx/DHL
20-40 days by EUB
Due to the impact of COVID-19, shipping time may be longer. Please understand.
Please give us 2 business days to prepare the shipment for you. You will get a notification email once the tracking number comes out.
How to upgrade firmware?
Please visit SIGEYI official website to download SIGEYI APP and upgrade your power meter.